Contained in:
Book Chapter

Lavoro emotivo, lavoro emozionale e strutture sociali nel contributo di Arlie Hochschild

  • Alessandro Pratesi

Within the field of the sociology of work, Hochschild’s concept of emotional labor is considered one of the author’s most relevant and enduring contributions. For Hochschild, the expression and management of emotion are social processes. What people feel and express depend on societal norms, one’s social category and position, and cultural fac¬tors. Emotional expression and management are learned largely in the private sphere at first and later through participation in more public realms. In this contribution, we first clarify the concepts of emotional labor and emotion work; then we illustrate how these concepts represent a key element to understand gender structures and visualize the relationship between micro- and macro- dimensions; finally, we highlight the contemporary relevance of Hochschild's theorisations.

  • Keywords:
  • emotion work,
  • emotional labor,
  • social structures,
  • commodifications of feelings,
+ Show More

Alessandro Pratesi

University of Florence, Italy - ORCID: 0000-0002-1593-2375

  1. Berlant, L. 2011. Cruel optimism. Durham: Duke University Press.
  2. Boltanski, L., and E. Chiapello. 2005. The new spirit of capitalism. New York: Verso.
  3. Brook, P. 2009. “The Alienated Heart: Hochschild’s ‘emotional labour’ thesis and the anticapitalist politics of alienation.” Capital & Class 33, 2: 7-31.
  4. Colley, H. 2006. “Learning to labour with feeling: Class, gender and emotion in childcare education and training.” Contemporary Issues in Early Childhood 7, 1: 15-29.
  5. Damasio, A. 1994. Descartes’ error: Emotion, Reason and the Human Brain. New York: Grosst/Putnam.
  6. Damasio, A. 2003. Looking for Spinoza: Joy, sorrow, and the feeling brain. Boston: Houghton Mifflin Harcourt.
  7. Fineman, S. 2005. “Appreciating emotion at work: Paradigm tensions.” International Journal of Work Organisation and Emotion 1, 1: 4-19.
  8. Fleming, P. 2009. Authenticity and the cultural politics of work: new forms of informal control. Oxford: Oxford University Press.
  9. Hochschild, A. R. 1975. “The sociology of Feeling and Emotion: Selected Possibilities.” In Another Voice. Feminist Perspectives on Social Life and Social Science, Doubleday, edited by M. Millman, and R. Kanter, 280-307. New York: Garden City.
  10. Hochschild, A. R. 1979. “Emotion work, Feeling Rules, and Social Structure.” American Journal of Sociology 85: 551-75.
  11. Hochschild, A. R. 1983. The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press.
  12. Hochschild, A. R. 1989. The Second Shift: Working Parents and the Revolution at Home. New York: Penguin Books.
  13. Hochschild, A. R. 1997. The Time Bind: When Work Becomes Home and Home Becomes Work. New York: Metropolitan Books.
  14. Hochschild, A. R. 2003. The Commercialization of Intimate Life. Notes from Home and Work. Berkeley-Los Angeles-London: University of California Press.
  15. Iagulli, P. 2009. “Sulla sociologia delle emozioni di Arlie Russell Hochschild.” Studi di Sociologia 2: 189-206.
  16. Illouz, E. 2007. Cold intimacies: the making of emotional capitalism. Cambridge: Polity Press.
  17. Lewis, P., and R. Simpson, edited by. 2007. Gendering Emotions in Organizations. London: Palgrave Macmillan.
  18. McRobbie, A. 2016. Be creative: making a living in the new culture industries. Cambridge: Polity Press.
  19. Rietti, S. 2009. “Emotion‐Work and the Philosophy of Emotion.” Journal of Social Philosophy 40, 1: 55-74.
  20. Sennett, R. 1998. The corrosion of character: the personal consequences of work in the new capitalism. New York: W. W. Norton & Company.
  21. Veldstra, C. 2020. “Bad feeling at work: emotional labour, precarity, and the affective economy.” Cultural Studies 34, 1: 1-24.
  22. Zelizer, V. 2005. The Purchase of Intimacy. Princeton: Princeton University Press.
  23. Hochschild, A. R. 1975. “The sociology of Feeling and Emotion: Selected Possibilities.” In Another Voice. Feminist Perspectives on Social Life and Social Science, edited by M. Millman, and R. Kanter, Doubleday, 280-307. New York: Garden City.
  24. Hochschild, A. R. 1979. “Emotion work, Feeling Rules, and Social Structure.” American Journal of Sociology 85: 551-75.
  25. Hochschild, A. R. 1983. The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press.
  26. Hochschild, A. R. 1989. The Second Shift: Working Parents and the Revolution at Home. New York: Penguin Books.
  27. Hochschild, A. R. 1990. “Ideology and emotion management: A perspective and path for future research.” In T. D. Kemper, Research agendas in the sociology of emotions,117-42. New York: State University of New York.
  28. Hochschild, A. R. 1997. The Time Bind: When Work Becomes Home and Home Becomes Work. New York: Metropolitan Books.
  29. Hochschild, A. R. 2002. Global woman: Nannies, maids, and sex workers in the new economy, edited by B. Ehrenreich, A. R. Hochschild. New York: Metropolitan.
  30. Hochschild, A. R. 2003. Hochschild, A., 2003. The Commercialization of Intimate Life. Notes from Home and Work. Berkeley-Los Angeles-London: University of California Press.
  31. Hochschild, A. R. 2009. “Can emotional labor be fun?” Work, Organization and Emotion 3, 2: 112-19.
  32. Hochschild, A. R. 2012. The Outsourced Self: Intimate Life in Market Times. New York: Metropolitan Press.
  33. Hochschild, A. R. 2015. “Global care chains and emotional surplus value.” In Justice, politics, and the family, 249-61. London: Routledge.
  34. Hochschild, A. R. 2016. “The Ecstatic Edge of Politics: Sociology and Donald Trump.” Contemporary Sociology 45, 6: 683-89.
  35. Hochschild, A. R. 2018. Strangers in their own land: Anger and mourning on the American right. New York: The New Press.
PDF
  • Publication Year: 2024
  • Pages: 1019-1026
  • Content License: CC BY 4.0
  • © 2024 Author(s)

XML
  • Publication Year: 2024
  • Content License: CC BY 4.0
  • © 2024 Author(s)

Chapter Information

Chapter Title

Lavoro emotivo, lavoro emozionale e strutture sociali nel contributo di Arlie Hochschild

Authors

Alessandro Pratesi

Language

Italian

DOI

10.36253/979-12-215-0319-7.118

Peer Reviewed

Publication Year

2024

Copyright Information

© 2024 Author(s)

Content License

CC BY 4.0

Metadata License

CC0 1.0

Bibliographic Information

Book Title

Idee di lavoro e di ozio per la nostra civiltà

Editors

Giovanni Mari, Francesco Ammannati, Stefano Brogi, Tiziana Faitini, Arianna Fermani, Francesco Seghezzi, Annalisa Tonarelli

Peer Reviewed

Number of Pages

1894

Publication Year

2024

Copyright Information

© 2024 Author(s)

Content License

CC BY 4.0

Metadata License

CC0 1.0

Publisher Name

Firenze University Press

DOI

10.36253/979-12-215-0319-7

ISBN Print

979-12-215-0245-9

eISBN (pdf)

979-12-215-0319-7

eISBN (epub)

979-12-215-0320-3

Series Title

Studi e saggi

Series ISSN

2704-6478

Series E-ISSN

2704-5919

12

Fulltext
downloads

13

Views

Export Citation

1,308

Open Access Books

in the Catalogue

1,962

Book Chapters

3,290,448

Fulltext
downloads

4,155

Authors

from 869 Research Institutions

of 64 Nations

63

scientific boards

from 339 Research Institutions

of 43 Nations

1,150

Referees

from 345 Research Institutions

of 37 Nations