The strategic importance of "operations" is the key element, the common thread that runs throughout the book. It is on this basis that the Author proposes, in the first chapter, an interpretation of the production strategy independent from a mere content and categorical approach, to integrate the aspects of positioning ("position", strategic groups of producers), goals ("perspective"), strategic levers ("ploy"), action plan ("pattern"), plan and of the aspects related to resources and capabilities. The second chapter introduces the concept of "world class manufacturing", meant as a system of basic principles, guidelines and general criteria for the design and management of the production system that seems to characterise excellent companies and on which three fundamental approaches of lean production can be successfully applied: Just-In-Time, Total Quality Management and Employee Involvement. Finally, the third chapter constitutes a first attempt to empirical verification of the hypotheses formulated.
in the Catalogue