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Lavoro emotivo, lavoro emozionale e strutture sociali nel contributo di Arlie Hochschild

  • Alessandro Pratesi

Within the field of the sociology of work, Hochschild’s concept of emotional labor is considered one of the author’s most relevant and enduring contributions. For Hochschild, the expression and management of emotion are social processes. What people feel and express depend on societal norms, one’s social category and position, and cultural fac¬tors. Emotional expression and management are learned largely in the private sphere at first and later through participation in more public realms. In this contribution, we first clarify the concepts of emotional labor and emotion work; then we illustrate how these concepts represent a key element to understand gender structures and visualize the relationship between micro- and macro- dimensions; finally, we highlight the contemporary relevance of Hochschild's theorisations.

  • Keywords:
  • emotion work,
  • emotional labor,
  • social structures,
  • commodifications of feelings,
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Alessandro Pratesi

University of Florence, Italy - ORCID: 0000-0002-1593-2375

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  2. Boltanski, L., and E. Chiapello. 2005. The new spirit of capitalism. New York: Verso.
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  4. Colley, H. 2006. “Learning to labour with feeling: Class, gender and emotion in childcare education and training.” Contemporary Issues in Early Childhood 7, 1: 15-29.
  5. Damasio, A. 1994. Descartes’ error: Emotion, Reason and the Human Brain. New York: Grosst/Putnam.
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  12. Hochschild, A. R. 1989. The Second Shift: Working Parents and the Revolution at Home. New York: Penguin Books.
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  19. Rietti, S. 2009. “Emotion‐Work and the Philosophy of Emotion.” Journal of Social Philosophy 40, 1: 55-74.
  20. Sennett, R. 1998. The corrosion of character: the personal consequences of work in the new capitalism. New York: W. W. Norton & Company.
  21. Veldstra, C. 2020. “Bad feeling at work: emotional labour, precarity, and the affective economy.” Cultural Studies 34, 1: 1-24.
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  25. Hochschild, A. R. 1983. The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press.
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  • Publication Year: 2024
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  • Content License: CC BY 4.0
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  • Publication Year: 2024
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Chapter Information

Chapter Title

Lavoro emotivo, lavoro emozionale e strutture sociali nel contributo di Arlie Hochschild

Authors

Alessandro Pratesi

Language

Italian

DOI

10.36253/979-12-215-0319-7.118

Peer Reviewed

Publication Year

2024

Copyright Information

© 2024 Author(s)

Content License

CC BY 4.0

Metadata License

CC0 1.0

Bibliographic Information

Book Title

Idee di lavoro e di ozio per la nostra civiltà

Editors

Giovanni Mari, Francesco Ammannati, Stefano Brogi, Tiziana Faitini, Arianna Fermani, Francesco Seghezzi, Annalisa Tonarelli

Peer Reviewed

Number of Pages

1894

Publication Year

2024

Copyright Information

© 2024 Author(s)

Content License

CC BY 4.0

Metadata License

CC0 1.0

Publisher Name

Firenze University Press

DOI

10.36253/979-12-215-0319-7

ISBN Print

979-12-215-0245-9

eISBN (pdf)

979-12-215-0319-7

eISBN (epub)

979-12-215-0320-3

Series Title

Studi e saggi

Series ISSN

2704-6478

Series E-ISSN

2704-5919

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