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The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study

  • Corentin Coupry
  • Paul Richard
  • David Bigaud
  • Sylvain Noblecourt
  • David Baudry

In the Architecture, Engineering and Construction (AEC) sector, data extracted from building information modelling (BIM) can be used to create a digital twin (DT). The algorithms of a BIM-based DT can facilitate the retrieval of information, which can then be used to improve building operation and maintenance procedures. However, with the increased complexity and automation of the building, maintenance operations are likely to become more complex and may require expert intervention. Collaboration and interaction between the operator and the expert may be limited as the latter may not be on site or within the company. Recently, extended reality (XR) technologies have proven to be effective in improving collaboration during maintenance operations, through data display and shared interactions. This paper presents a new collaborative solution using these technologies to enhance collaboration during remote maintenance operations. The proposed approach consists of a mixed reality (MR) set-up for the operator, a virtual reality (VR) set-up for the remote expert and a shared Digital Model of a heat exchanger. The MR set-up is used for tracking and displaying specific information, provided by the VR module. A user study was carried out to compare the efficiency of our solution with a standard audio-video collaboration. Our approach demonstrated substantial enhancements in collaborative inspection, resulting in a significative reduction in both the overall completion time of the inspection and the frequency of errors committed by the operators

  • Keywords:
  • Virtual Reality; Mixed Reality; Operation & Maintenance; Collaboration; Digital Twin,
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Corentin Coupry

LARIS, France - ORCID: 0000-0003-0037-5606

Paul Richard

LARIS, France

David Bigaud

LARIS, France - ORCID: 0000-0001-8474-2885

Sylvain Noblecourt

LINEACT, France - ORCID: 0000-0001-6075-382X

David Baudry

LINEACT, France - ORCID: 0000-0002-4386-4496

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  • Publication Year: 2023
  • Pages: 23-33

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  • Publication Year: 2023

Chapter Information

Chapter Title

The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study

Authors

Corentin Coupry, Paul Richard, David Bigaud, Sylvain Noblecourt, David Baudry

DOI

10.36253/979-12-215-0289-3.03

Peer Reviewed

Publication Year

2023

Copyright Information

© 2023 Author(s)

Content License

CC BY-NC 4.0

Metadata License

CC0 1.0

Bibliographic Information

Book Title

CONVR 2023 - Proceedings of the 23rd International Conference on Construction Applications of Virtual Reality

Book Subtitle

Managing the Digital Transformation of Construction Industry

Editors

Pietro Capone, Vito Getuli, Farzad Pour Rahimian, Nashwan Dawood, Alessandro Bruttini, Tommaso Sorbi

Peer Reviewed

Publication Year

2023

Copyright Information

© 2023 Author(s)

Content License

CC BY-NC 4.0

Metadata License

CC0 1.0

Publisher Name

Firenze University Press

DOI

10.36253/979-12-215-0289-3

eISBN (pdf)

979-12-215-0289-3

eISBN (xml)

979-12-215-0257-2

Series Title

Proceedings e report

Series ISSN

2704-601X

Series E-ISSN

2704-5846

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