In the Architecture, Engineering and Construction (AEC) sector, data extracted from building information modelling (BIM) can be used to create a digital twin (DT). The algorithms of a BIM-based DT can facilitate the retrieval of information, which can then be used to improve building operation and maintenance procedures. However, with the increased complexity and automation of the building, maintenance operations are likely to become more complex and may require expert intervention. Collaboration and interaction between the operator and the expert may be limited as the latter may not be on site or within the company. Recently, extended reality (XR) technologies have proven to be effective in improving collaboration during maintenance operations, through data display and shared interactions. This paper presents a new collaborative solution using these technologies to enhance collaboration during remote maintenance operations. The proposed approach consists of a mixed reality (MR) set-up for the operator, a virtual reality (VR) set-up for the remote expert and a shared Digital Model of a heat exchanger. The MR set-up is used for tracking and displaying specific information, provided by the VR module. A user study was carried out to compare the efficiency of our solution with a standard audio-video collaboration. Our approach demonstrated substantial enhancements in collaborative inspection, resulting in a significative reduction in both the overall completion time of the inspection and the frequency of errors committed by the operators
LARIS, France - ORCID: 0000-0003-0037-5606
LARIS, France
LARIS, France - ORCID: 0000-0001-8474-2885
LINEACT, France - ORCID: 0000-0001-6075-382X
LINEACT, France - ORCID: 0000-0002-4386-4496
Chapter Title
The Value of Extended Reality Techniques to Improve Remote Collaborative Maintenance Operations: A User Study
Authors
Corentin Coupry, Paul Richard, David Bigaud, Sylvain Noblecourt, David Baudry
DOI
10.36253/979-12-215-0289-3.03
Peer Reviewed
Publication Year
2023
Copyright Information
© 2023 Author(s)
Content License
Metadata License
Book Title
CONVR 2023 - Proceedings of the 23rd International Conference on Construction Applications of Virtual Reality
Book Subtitle
Managing the Digital Transformation of Construction Industry
Editors
Pietro Capone, Vito Getuli, Farzad Pour Rahimian, Nashwan Dawood, Alessandro Bruttini, Tommaso Sorbi
Peer Reviewed
Publication Year
2023
Copyright Information
© 2023 Author(s)
Content License
Metadata License
Publisher Name
Firenze University Press
DOI
10.36253/979-12-215-0289-3
eISBN (pdf)
979-12-215-0289-3
eISBN (xml)
979-12-215-0257-2
Series Title
Proceedings e report
Series ISSN
2704-601X
Series E-ISSN
2704-5846