Monograph

Cultura organizzativa e performance economico-finanziarie

  • Raffaella Cerica,

The involvement of the human resources enhances identification with the organisation, stimulating motivation and commitment; enhanced commitment then boosts skills, job satisfaction and self-esteem. When the human resources are satisfied and fulfilled, they perform better, with a positive influence firstly on the level of customer satisfaction, and subsequently on the improvement of corporate performance. This sets up a virtuous circle which, by communicating to the personnel the importance of their contribution to the achievement of the final outcome, boosts their involvement and enables the company to achieve ever better results.

  • Keywords:
  • Risorse umane,
  • Job satisfaction,
  • Cultura organizzativa,
  • Psicologia del lavoro,
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Raffaella Cerica

Tuscia University, Italy

Raffaella Cerica, has a PhD in Commodity Sciences, and is an accountant and employment consultant; she deals with issues regarding the relations between Total Quality Management factors and human resources. A speaker in great demand at international conferences, she has written numerous publications on the correlation between organisational factors and TQM.
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Capitolo I (PDF)

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  • Publication Year: 2009
  • Pages: 142

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  • Publication Year: 2009
  • Pages: 142

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  • Publication Year: 2009

Bibliographic Information

Book Title

Cultura organizzativa e performance economico-finanziarie

Authors

Raffaella Cerica

Peer Reviewed

Number of Pages

142

Publication Year

2009

Copyright Information

© 2009 Author(s)

Content License

CC BY-NC-ND 3.0 IT

Metadata License

CC0 1.0

Publisher Name

Firenze University Press

DOI

10.36253/978-88-6453-097-0

ISBN Print

978-88-6453-093-2

eISBN (pdf)

978-88-6453-097-0

eISBN (xml)

978-88-9273-739-6

Series Title

Strumenti per la didattica e la ricerca

Series Issn ISSN

2704-6249

Series E-Issn

2704-5870

545

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