The book studies personnel management practices in retail commencing from interest in a topic which, albeit important, has received limited attention in literature. The work presents an exploration of the distinctive traits of the context and the strategic choices determining the processes that, over the years, have led to a rethinking of the organizational structures and the professional figures present in the sector. The text highlights the strategic importance of human resources in sales contexts and the criticality of their presence in a management logic that can guarantee coherence between the organizational variables: these reflections are furthered through a multiple case analysis carried out on five significant undertakings operating in food and non-food retail in Italy. The publication can be a useful support for academics, managers and students interested in the topic of personnel management in the large-scale retail trade.
University of Florence, Italy - ORCID: 0000-0001-5712-8337
Book Title
La gestione delle risorse umane nelle imprese della distribuzione commerciale
Authors
Daria Sarti
Peer Reviewed
Number of Pages
120
Publication Year
2012
Copyright Information
© 2012 Author(s)
Content License
Metadata License
Publisher Name
Firenze University Press
DOI
10.36253/978-88-6655-170-6
ISBN Print
978-88-6655-169-0
eISBN (pdf)
978-88-6655-170-6
eISBN (epub)
978-88-6655-171-3
eISBN (xml)
978-88-9273-539-2
Series Title
Strumenti per la didattica e la ricerca
Series ISSN
2704-6249
Series E-ISSN
2704-5870