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Quality Culture and Innovation in Higher Education

  • Fabio Togni

The Quality Assurance history and, in general, the building of quality concept have accompanied the humanity history. With the advent of the production systems of the second and third Industrialisations Movement, this meant strengthening the control of products and services. With the end of the last century, more and more quality has affected processes and organisations as a whole. Today, Total Quality Management models cover all sectors of goods and services. Thus, also education systems can have great benefits from the spread of a Quality Culture. The essay aims to trace the history of TQM and shows how it also concerns formal and informal training. It also wants to show how the introduction of Quality Assurance Systems helps to create positive effects at both the micro, meso, macro and mega levels.

  • Keywords:
  • Higher Education,
  • Quality Assurance,
  • Quality Culture,
  • Stakeholders,
+ Show More

Fabio Togni

University of Florence, Italy - ORCID: 0000-0002-3693-5209

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  • Publication Year: 2023
  • Pages: 71-80
  • Content License: CC BY 4.0
  • © 2023 Author(s)

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  • Publication Year: 2023
  • Content License: CC BY 4.0
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Chapter Information

Chapter Title

Quality Culture and Innovation in Higher Education

Authors

Fabio Togni

Language

English

DOI

10.36253/979-12-215-0151-3.08

Peer Reviewed

Publication Year

2023

Copyright Information

© 2023 Author(s)

Content License

CC BY 4.0

Metadata License

CC0 1.0

Bibliographic Information

Book Title

Re-thinking Adult Education Research. Beyond the Pandemic

Editors

Vanna Boffo, Regina Egetenmeyer

Peer Reviewed

Number of Pages

284

Publication Year

2023

Copyright Information

© 2023 Author(s)

Content License

CC BY 4.0

Metadata License

CC0 1.0

Publisher Name

Firenze University Press

DOI

10.36253/979-12-215-0151-3

ISBN Print

979-12-215-0150-6

eISBN (pdf)

979-12-215-0151-3

eISBN (xml)

979-12-215-0152-0

Series Title

Studies on Adult Learning and Education

Series ISSN

2704-596X

Series E-ISSN

2704-5781

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